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AI service

Call-center analytics

We provide Call-center analytics at any scale, on a private cluster dedicated to you — from a single GPU to a hundred, on premise or in any cloud.

If you need such a service please contact us.

Calls are scored for topic, sentiment, compliance and outcome, and the results aggregate into trends across agents, queues and time. Because scoring runs on your own cluster, recordings never leave your environment to be analysed. Reporting can be scoped to a team, a campaign or a date range, and the underlying calls stay linked for spot checks.

The service runs on a private, dedicated cluster sized for your volume — a single GPU for a pilot, up to a hundred for a production estate. It is deployed where your data already lives: on premise, in your own AWS, GCP or OCI account, or in the super-gpu cloud.

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